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Red Hat Launches OpenShift Dedicated, Delivering Its Container Application Platform As A Public Cloud Offering
Red Hat, Inc. , the world's leading provider of open source solutions, announced the general availability of OpenShift Dedicated, a new cloud-based service targeting enterprise IT and development teams. ... Read News

Customer Service Training Manual
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Hughes And EKN Research Launch Online Tools To Benchmark Strategic Network Capabilities
GERMANTOWN, Md., Dec. 15, 2016 /PRNewswire/ -- Hughes Network Systems, LLC (Hughes), the world's leading provider of broadband satellite solutions and a major supplier of managed network services, has partnered with EKN Research, a research and advisory firm focused on business-technology insights, to deliver new online tools for the retail, consumer goods, travel and hospitality industries. The ... Read News

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Module 5: Telephone Customer Service _ Mastering The Telephone _ Answering The Telephone _ A Professional Greeting _ Active Listening _ Putting Callers On Hold ... Retrieve Content

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Customer Service Training 101, Second Edition By Renee Evenson
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Tenable Network Security Launches Complimentary Global On-Demand Training To Help Organizations Secure IT ...
Tenable Network Security®, Inc., the leader in continuous network monitoring™, today announced the launch of complimentary on-demand training designed to provide worldwide enterprise-grade instruction on Tenable’s entire product suite completely free of charge to the company’s more than 1 million users. ... Read News

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PowerPoint Presentation
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December 2016 - National Committee For Quality Assurance
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IN-SERVICE TRAINING LOG
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Soft Skills Module 13 Customer Service Standards
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