Arriva Trains Wales Customer Services

Thameslink And Great Northern - Wikipedia, The Free Encyclopedia
Increasing Great Northern suburban services to four trains per hour via Enfield Chase and New Barnet; Thameslink and Great Northern came at the bottom of Which? magazine's Best and worst UK train companies customer survey, Arriva Trains Wales; c2c; Caledonian Sleeper; Chiltern Railways ... Read Article

Arriva Trains Wales/Trenau Arriva Cymru Passenger’s Charter
Arriva Trains Wales/Trenau Arriva Cymru is 2003]. We are part of the Arriva Group, a leading provider of passenger transport in Europe. We now operate all the services previously run by Wales You can obtain copies of this Charter from our staffed stations and Customer Services. ... Retrieve Content

20th October 2003 Wales And Borders Franchise Signing
Wales and Borders Franchise Signing This follows the signing of a new franchise agreement with Arriva Trains Ltd to operate the Wales & Borders franchise, passenger rail services within Wales, services from Cardiff to Hereford, ... Read Document

Arriva Trains Wales Limited 66th SA Decision Letter
Customer Manager Network Rail Infrastructure 5 Callaghan Square Cardiff, CF10 5BT Chris Dellard Engineering and Access Planning Manager Arriva Trains Wales/Trenau Arriva Cymru Limited St Mary’s House 47 the Heart of Wales line. These services fall within service group HL02 and ... Return Doc

EDT2-WAC1 Draft Agenda - National Assembly For Wales
Arriva Trains Wales (written Roger Cobbe – Commercial Director, Arriva Trains Ltd Ian Bullock – Customer Services Director Council, Arriva Trains Wales 3.15pm Confederation of Passenger Transport (Wales) Leo Markham – Officer for Wales, National Federation of Bus ... Content Retrieval

JOINT SUBMISSION TO TIMETABLING PANEL BY ARRIVA TRAINS WALES ...
ARRIVA TRAINS WALES LIMITED AND NETWORK RAIL INFRASTRUCTURE LIMITED TTP REFERENCE 376 21 SEPTEMBER 2010 . Page 2 of 45 1 DETAILS OF PARTIES Direct Rail Services (h) Colas Rail (i) First Scotrail 2 THE PARTIES’ RIGHT TO BRING THIS REFERENCE ... Get Content Here

DB Schenker (Royal Diamond) 67029 - YouTube
DB Schenker (Royal Diamond) 67029 passing through Manors station. DB Schenker (Royal Diamond) 67029 passing through Manors station. ... View Video

Gatwick Express ScotRail Cycle Rescue Service Covers Tel ...
Arriva Trains Wales Tel: medium and long distance services throughout Wales to Cardiff, West Wales, Aberystwyth, Manchester, Birmingham International and Holyhead Free of charge. refer to the website or call the Customer Relations Department on 0845 6061 660. c2c Tel: 0845 601 4873 ... View Doc

PARTNER UPDATES 1.0 ARRIVA TRAINS WALES - Swansea
1.0 ARRIVA TRAINS WALES 1.1 Performance delivering best in class customer satisfaction scores, being an employer of choice Although not many bus services in Wales reach the mileage stated, ... Get Document

PAPER BY ARRIVA TRAINS WALES TO THE RAIL INFRASTRUCTURE AND ...
Rail Infrastructure and Improved Passenger Service Committee Date: 15 February 2006 Time: Arriva Trains Wales (ATW) The Franchise Agreement specifies the level and quality of services that the Franchisee (Arriva Trains) and Operator (ATW) ... Access This Document

Aberystwyth - London Service
3 aberystwyth london service contents Introduction 4 Vision 4 Service Outline 5 Background 6 Benefits of the New Service 7 The Market 9 Arriva Trains Wales Performance 10 Performance 11 Rolling Stock and Route Clearance 12 n Two daily direct services between Aberystwyth and London Marylebone ... Read Content

Arriva Trains Wales Limited 68th SA Decision Letter
Customer Manager Network Rail Infrastructure Limited 5th Floor 5 Callaghan Square Cardiff, CF10 5BT Chris Dellard Engineering and Access Planning Manager Arriva Trains Wales/Trenau Arriva Cymru Limited St Mary’s House 47 to operate further weekday and Saturday services between Shrewsbury ... Retrieve Doc

Efficient Investment In Improving The customer Travel Experience
Efficient investment in improving the customer travel experience. to ensure continuity of Arriva Trains Wales customer services and thereby maintaining a fully operational station. Left: Shotton . Station:Platform 3 prior to new investment ... Return Doc

Xception In The Ail Industry Arriva Train Wales
Arriva Trains Wales has been adopting business excellence approaches since the beginning Since implementing the IiE Standard customer satisfaction has risen to 87%, ail industry - Arriva Train Wales. Lynne Milligan, Human Resources Director at Arriva Trains Wales, ... Fetch Full Source

88909 Drummond Inset - Investis CMS
Confirmed that Arriva Trains Wales’ customer satisfaction had risen to 87 per cent, satisfied with Arriva services Cross border service to Germany Waterbus Amsterdam Bus Rail yet to start 88909_Drummond_Inset ... Retrieve Doc

Www.arrivatrainswales.co.uk
Arriva Trains Wales Ian Bullock (IB RP expressed concern that the additional Fishguard services were not very suitable for making where ATW routes crossed into England the management would be aligned to routes rather than the geographic boundary of Wales. Performance & Customer ... Return Doc

First "Great" Western - YouTube
This feature is not available right now. Please try again later. Uploaded on Feb 20, 2011. Category . People & Blogs; License . Standard YouTube License ... View Video

Minor Modification - Chester - Gov.uk
Determination of a Minor Modification (Chester Station Ticket Office, Customer Information Point & Cycle storage) DfT/2007/001 Whereas: (a) Arriva Trains Wales Ltd the Station Facility Owner, has advised the provision of railway passenger services, .n exercise of powers under ... Retrieve Doc

East Midlands Trains - Wikipedia, The Free Encyclopedia
East Midlands Trains runs Regional Services across the East Midlands. with the customer host on the Norwich to Liverpool services providing an enhanced first class service. Arriva Trains Wales; c2c; Caledonian Sleeper; Chiltern Railways; CrossCountry; ... Read Article

WRITTEN EVIDENCE TO THE NATIONAL ASSEMBLY FOR WALES ...
Serving the people of Wales. Responsibility for rail services and rail infrastructure is The Wales and Borders franchise was awarded to Arriva Trains Wales in 2003 by the Strategic Rail Authority for a 15 year period. The franchise sets out the Firstly for customer satisfaction, ... Fetch Document

26 MAR @ARRIVA Arriva Trains Walesl 47 Penarth Road
The Arriva Trains Wales (ATW) • More services between West Wales, Swansea and Cardiff. customer demand, reflecting a significant investment by Arriva in the future of rail services throughout Wales and the English Borders". ... Retrieve Here

Arriva Trains Wales - Disabled Motoring UK
Arriva Trains Wales Telephone: 08453 003 005, 0870 410 0355 Policy: Scooter permit scheme. Please contact Arriva Trains Wales Customer Services. ... Retrieve Content

Www.arrivatrainswales.co.uk
Arriva Trains Wales Ian Bullock (IB), Customer Service Director (“Gerald”) services. The group were briefed on the current status with the decision making process. Following recent contact from a customer, ... Retrieve Document

Top 50 Welsh Employers In 2011 - The Co-operative Party In Wales
Top 50 Welsh Employers in 2011 COMPANY LOCATION ADDRESS EMAIL # OF EMPL OYEES Arriva Trains Wales/ Trenau Arriva Cymru Cardiff Arriva Trains Wales St. Mary's House 47 Penarth Road Cardiff CF10 5DJ customer.services @arrivatrainswal es.co.uk 2, 009 2, 054 SA Brain and Company Cardiff SA ... Return Doc